Large-scale failure of fiscal registrars paralyzed trade in a number of Russian shops

Today, a number of stores in the Russian Federation have difficulty or discontinued trade due to the massive failure of the Shtrikh-M-01F fiscal recorders. Failures are reported by small shops and gas stations, as well as by large chains, such as the Magnolia chain in Moscow, the DNS, the Lukoil, Gazprom Neft gas stations and others.



Fiscal registrars - a unified system of accounting for checks at points of sale to control taxation. Sales of any goods without fiscal checks are prohibited.





The reason for the firmware obtained during auto-update.









Technical support reported a possible solution to the issue:

If a change is not open at the checkout, it is possible to restore it using auto-update. Corrected firmware posted for most cash registers (list below).

List of cash registers (only cash registers with keys):



STROKE-MINI-01F

SHTRIH-FR-01F (version 1)

BAR ON-LINE

SHTRIH-M-01F

SHTRIH-LIGHT-01F

SHTRIH-M-02F

SHTRIH-LIGHT-02F

ELVES-MF (UM)

SHTRIH-MINI-02F

SHTRIH-FR-01F (version 2)

ELVES-MF (FR)



To do this, you need to configure it to work with the technical monitoring server (SKKK) and set the auto-update mode.



Firmware correcting this situation are located in the LC of the TEC.



Syndromes:

- CCP Print Pending Error

- Enter CCP in permanent reboot mode.



Treatment:



1. It is necessary to close the shift

2. Download the firmware version that is in the attachment.



If the CCT is in error and is not updated then:



1. It is necessary to make the technical maintenance of the CCP.

2. Download firmware

3. Recover tables